No heating? No hot water?

No Heating, No Hot Water? 


What an absolute nightmare it is when you have no hot water or heating or one or the other has stopped working.  The first thing to do in order to help your heating engineer diagnose what has happened is to take a note of whether it works intermittently or just not at all.  You will also want to take note of any noises or lights that your boiler shows when you attempt to turn it on as normal.  If you hear no noise or see no warning lights, mention this when you speak to our office. 

Our friendly Gas Safe trained professionals work 24 hours a day 365 days of the year, prioritising those who are the most vulnerable.  You will pay an affordable rate for diagnosis and then a flat half-hourly rate on any repair that may need effecting following the diagnosis.  During the diagnosis our engineers will:
      • Check whether the boiler is actually attempting to heat any incoming water
      • Check the fuses & connections to the power supplies
      • Check the pump
      • Check the thermostat


If all of the above has been eliminated our engineer will go into a more in-depth step-by-step diagnosis based on the symptoms reported.



No Heating


You might notice a lack of hot water on the first cold day of the year, when you go to crank up the boiler?  Your first reaction may be that the combi-boiler just isn't working, but if you check the hot water in the bathrooms and kitchen and it is still running fine, it may leave you baffled as to why your boiler breakdown is only affecting the radiators.  In fact this is very common and can be caused by a variety of different reasons ranging from a diverter valve, a switch error,lack of pressure, thermostat issue or pump - to name just a few. 

We can come out pretty rapidly especially if the whole central heating is affected and you have young children or elderly people in the property.  In the meantime, if you have any blow heaters that plug in or oil boilers, they could make the situation a bit better before our emergency heating engineer arrives.

Whether you have an Ideal Logik, a Baxi, a Worcester Greenstar combi or any other make of boiler, you are in the right place, just give us a call on: 0203 151 2146



No Hot Water


On the other hand, you may have heating, but only cold water running to the taps.  It could happen in the middle of your shower or at any time really. No shower or no hot water could be the worst scenario especially if you have to suffer it for any more than half a day.  The best thing to do is call our emergency team as soon as possible and we will be out to you as soon as possible.

This is more than likely the motorised valve or possibly the diverter valve.  Our engineers can quickly and safely replace either of these valves or whatever other problem it might be.


With our gas safe engineers you can be assured of:

      • Quality workmanship from badged Gas Safe registered engineers.
      • 12 month guarantee on the work and parts.
      • Honest advice on any other issues discovered.


The engineer was a top bloke, he was on time, did a great job and took the old boiler and mess with him. Cheers   

Appreciate the work you guys have done in getting our hot water and heating back on. Thank you!    



With a team of at least 2 local Gas Safe registered engineers on call 24 hours a day, we can fix your emergency.

Call us free now on 0800 211 8424.


Central London Areas Covered: City of London, TN15, Bloomsbury, TN11, Russel Square, Gray's Inn, Holborn, Islington, Kings Cross, Camden, Aldwych, TN9, Clerkenwell, TN2, Covent Garden, Farringdon, Westminster, Hatton Garden, Soho, Hackney, Chinatown, Broadgate, Marylebone, Barbican, Mayfair, Aldgate, Grosvenor Square, Tower Hill, Hanover Square, Tower Hamlets, Savile Row, Billingsgate, Paddington, Blackfriars, Bayswater, Primrose Hill, Temple, Notting Hill, N22, Vauxhall, Chiswick, Pimlico, Belgravia, Kensington, SW13, Knightsbridge, Holland Park, Maida Vale, Ladbroke Grove, Chelsea, Shoreditch, Lambeth, Shadwell, Earls Court, Southwark, Wapping, Bankside, Fulham, Battersea, Oval, Wandsworth, Southfields, Earlsfield, Hoxton, Euston | South East London Areas covered: Falconwood, Croydon, Addiscombe, SE2, Selhurst, East Wickham, Shirley, SE3, Addington, Shooters Hill, SE7, Plumstead, SE9, Woolwich, SE10, Avery Hill, SE12, Abbey Wood, SE13, Woolwich, SE18, Charlton, SE28, Kidbrooke, Lee, Blackheath, DA12, Lewisham, Eltham, Mottingham, Thamesmead, Grove Park, Bromley | Kent towns & villages covered: Welling, DA16, Bexleyheath, DA6, Bexley, DA5, Foots Cray, BR8, BR3, Erith, DA8, Northumberland Heath, DA18, Belvedere, BR6, North Cray, DA15, Sidcup, BR7, Chislehurst, DA9, Upminster, Greenhithe, BR1, Bromley, St. Paul's Cray, ME4, St. Mary Cray, Orpington, Swanley, Dartford, ME8, Crayford, Wilmington, Blackfen, Falconwood, Belvedere | All South West London postcodes, areas and boroughs covered including: Brixton, Streatham Hill, Tulse Hill, Clapham, Balham, Barnes, Mortlake, East Sheen, Richmond upon Thames, Kingston upon Thames, Putney, Roehampton, Norbury, Thornton Heath, ME16, Mitcham, Tooting, Wandsworth, Southfields, Wimbledon, Colliers Wood, Merton, Raynes Park, Sutton, Wallington | All London Postcodes & London Boroughs including: Whitechapel, Hampstead, Mile End, Highgate, Bethnal, Bow, Stoke Newington, Barking, Forest Gate, Stratford, Dalston, Homerton, SW9, Leyton, Walthamstow, DA2, Wanstead, Snaresbrook, DA11, Plaistow, Poplar, Isle of Dogs, Limehouse, Canary Wharf, DA17, Canning Town, Silvertown, IG11, DA10, Harrow, HA1, HA5, IG11, Barking, Ilford, RM3, Dagenham, SW5,  Rainham, RM12, Purfleet, SW2, Grays, Tilbury, ME13, Gravesend & Northfleet, RM1, Rochester, SW11


Talk to one of our friendly and knowledgeable advisers on 0800 211 8424

DS Serve | Copyright 2014


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