It is illegal for anyone to use a gas appliance if they suspect it is unsafe and further to that it is recommended that all gas appliances, boiler or gas fire flues and pipework should be regularly maintained and serviced at least annually by a Gas Safe registered engineer only.


Gas Safe Registered

At DS Serve, we will only ever allow competent Gas Safe registered engineers (accompanied by their valid ID) to install or maintain any gas appliance in your home. 

DS Serve's Gas Safe heating engineers work to an unrivalled standard on any type of domestic gas work & everything that DS Serve does is based around our customers. 

Any work carried out by us is carried out by an engineer abiding by the Health and Safety Commission Gas Safety (Installation and Use) Regulations 1998.

If you ever would like to verify a DS Serve engineer's Gas Safe Register details, you can do so via the Gas Safe Register.


Gas Safe Services

  • 15mm domestic gas pipe-work
  • 22mm domestic gas pipe-work
  • Gas Leaks
  • Boiler Installs
  • Boiler Servicing
  • Annual Landlord Gas Safety Certificates (CP12)
  • Gas Safety Checks
  • Gas Emergencies
  • Gas Surveys


Gas Safety for Landlords

Landlords (or letting agents on behalf of their landlords) are responsible for the safety of their tenants when it comes to gas appliances, fittings and flues in the tenanted property.

As a landlord you are responsible for ensuring an annual gas safety check (CP12) is carried out by a Gas Safe Registered engineer within 12 months of any installation of a new gas appliance or flue and annually thereafter. 

According to the HSE recommendations, you must keep a record of the safety check for 2 years and issue a copy to each existing tenant within 28 days of the check being completed and issue a copy to any new tenants before they move in.

As a landlord, if you are not complying with the rules surrounding gas safety for your tenants, you are risking serious fines and/or custodial sentences.

If you are unsure whether you are complying with Gas Safety regulations or HSE recommendations, give one of our friendly staff members a call.  We will be happy to give you free advice over the telephone and complete any necessary gas safe repairs and maintenance.


Gas Boilers

Our Domestic Gas Safe team specialise in all types of boiler work, including boiler servicing, emergency boiler breakdown repairs (no heating, no hot water) and boiler installations. 

We work on and install gas boilers such as Worcester, Vaillant, Baxi, Ideal Logic or Potterton.  On a new boiler install there will at least be a 2 year parts and labour warranty, although some of the best boilers that we supply and fit come with a 5 or 7 year warranty.  

All boiler installs come with the option of a system power flush and TRV installation to all your radiators - which satisfies current building regulation recommendations.

No Hot Water, No Heating

DS Serve can usually attend and fix boiler and central heating emergencies on the sameday. If you have no heating, no hot water, a leaking boiler, rattling or noisy boiler, or can smell gas coming from your boiler then we treat this as an emergency and will endeavour to make-safe immediately and repair sameday - depending on the availability of parts.

As a service promise, if our gas engineer cannot diagnose your boiler's fault within an hour, he will carry on until the fault is diagnosed, however we would only charge for an hour of diagnosis time as an absolute maximum.  Once your boiler has been diagnosed, we will always advice honestly between the pros and cons of repairing the boiler versus replacing with no selling pressure at all.


To have DS Serve look after your domestic gas emergency, call 0800 211 8424


Central London Areas Covered: City of London, Bloomsbury, Russel Square, Gray's Inn, Holborn, Islington, Kings Cross, Camden, Aldwych, Clerkenwell, Covent Garden, Farringdon, Westminster, Hatton Garden, Soho, Hackney, Chinatown, Broadgate, Marylebone, Barbican, Mayfair, Aldgate, Grosvenor Square, Tower Hill, Hanover Square, Tower Hamlets, Savile Row, Billingsgate, Paddington, Blackfriars, Bayswater, Primrose Hill, Temple, Notting Hill, Vauxhall, Chiswick, Pimlico, Belgravia, Kensington, Knightsbridge, Holland Park, Maida Vale, Ladbroke Grove, Chelsea, Shoreditch, Lambeth, Shadwell, Earls Court, Southwark, Wapping, Bankside, Fulham, Battersea, Oval, Wandsworth, Southfields, Earlsfield, Hoxton, Euston | South East London Areas covered: Falconwood, Croydon, Addiscombe, SE2, Selhurst, East Wickham, Shirley, SE3, Addington, Shooters Hill, SE7, Plumstead, SE9, Woolwich, SE10, Avery Hill, SE12, Abbey Wood, SE13, Woolwich, SE18, Charlton, SE28, Kidbrooke, Lee, Blackheath, Lewisham, Eltham, Mottingham, Thamesmead, Grove Park, Bromley | Kent towns & villages covered: Welling, DA16, Bexleyheath, DA6, Bexley, DA5, Foots Cray, BR8, Erith, DA8, Northumberland Heath, DA18, Belvedere, BR6, North Cray, DA15, Sidcup, BR7, Chislehurst, DA9, Greenhithe, BR1, Bromley, St. Paul's Cray, St. Mary Cray, Orpington, Swanley, Dartford, Crayford, Wilmington, Blackfen, Falconwood, Belvedere | All South West London postcodes, areas and boroughs covered including: Brixton, Streatham Hill, Tulse Hill, Clapham, Balham, Barnes, Mortlake, East Sheen, Richmond upon Thames, Kingston upon Thames, Putney, Roehampton, Norbury, Thornton Heath, Mitcham, Tooting, Wandsworth, Southfields, Wimbledon, Colliers Wood, Merton, Raynes Park, Sutton, Wallington | All London Postcodes & London Boroughs including: Whitechapel, Hampstead, Mile End, Highgate, Bethnal, Bow, Stoke Newington, Barking, Forest Gate, Stratford, Dalston, Homerton, Leyton, Walthamstow, Wanstead, Snaresbrook, Plaistow, Poplar, Isle of Dogs, Limehouse, Canary Wharf, Canning Town, Silvertown.


Talk to one of our friendly and knowlegable advisers on 0800 211 8424

 DS Serve | Copyright 2015

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  • Domestic

    DS Serve's domestic team are regarded as experts in installing, upgrading or repairing all aspects of domestic drainage, plumbing, heating and gas services. Learn More...

  • Commercial

    Our attention to quality and adherence to our strict best practice on Health and Safety guidelines have allowed us to work on many important industrial / commercial drainage across the UK to date. More...

Accreditations, Qualifications, Associations

DS Serve ensure that all engineers or contractors who represent any job or contract on which we are working possess (and have available for verification where possible) at least the minimum qualification levels required by law.  To this end, if you are having your boiler serviced, repaired or installed, the engineers we supply will be Gas Safe registered and experienced in the type of work they are carrying out.