Septic Tank Maintenance


DS Serve offers a range of septic tank & de-sludging services. These services are available to household and business customers who own a private septic tank which takes standard waste, such as sewage and waste water. We continually aim to deliver a high service level to all our customers.

Call us on 0800 211 8424 or read on to find out more about our service as well as tips on how to look after your tank and troubleshooting those problems that sometimes come up.

Septic tank Systems shouldn't be ignored until a blockage or smell arises.  The correct recommendation by manufacturers and service companies like ourselves is to empty them regularly and to be careful what is flushed down the drains

Septic tanks require emptying so that they can be monitored and any problems can be fixed at an early stage.  You would always want to find a problem before it becomes deep-rooted. 


The typical septic tank if used in accordance with loading guidelines has enough space to store sludge for one year, so the ideal maintenance interval would be every 6-9 months - realistically depending on the ratio of solid/liquid in the waste water.


This septic tank has not been emptied regularly









Septic Tank De-Sludging

We'll let you know when our tanker is likely to call, so that you can make the following preparations:

  • Ensure there is access for our tankers.
  • Remove all earth or debris from the tank lid and ensure that the covers are exposed, ready for lifting.
  • The tank lid should be capable of being safely lifted by one person.  (If a second man is required, there is an additional charge)

It's important that we can access your septic tank to ensure we can provide you with an efficient service.  If its not possible for you to make the above preparations, we will still be able to carry out the maintenance or emptying with a surcharge.   Remember, maintaining your tank regularly, helps us to provide you with a more effective service.



Septic Tank Emptying

Our custom built tankers are equipped with an internal water supply and use specialist vacuum pumps and long hose to ensure emptying and washing is a swift and safe process. Removal, disposal and sewage treatment is carried out afterwards with a full duty of care available.


On the day

Following a consultation with DS Serve's experts, we will take care of the whole process for you from start to finish.  Including:

  • Tank Emptied
  • Check for contamination from rainwater etc...
  • Repair any leaking taps or faulty toilets letting-by too much water
  • Possible Soakaway Installation (plans left where necessary)


Our costs

DS Serve have a policy of always offering reasonable charges and of working thoroughly.  Our rates for emptying tanks less than 9 cubic metres start from £350 + vat

To arrange a site visit from one of our drain tanker engineers, talk to one of our friendly and knowledgeable office advisers on 0800 211 8424


Central London Areas Covered: City of London, Bloomsbury, Russel Square, Gray's Inn, Holborn, Islington, Kings Cross, Camden, Aldwych, Clerkenwell, Covent Garden, Farringdon, Westminster, Hatton Garden, Soho, Hackney, Chinatown, Broadgate, Marylebone, Barbican, Mayfair, Aldgate, Grosvenor Square, Tower Hill, Hanover Square, Tower Hamlets, Savile Row, Billingsgate, Paddington, Blackfriars, Bayswater, Primrose Hill, Temple, Notting Hill, Vauxhall, Chiswick, Pimlico, Belgravia, Kensington, Knightsbridge, Holland Park, Maida Vale, Ladbroke Grove, Chelsea, Shoreditch, Lambeth, Shadwell, Earls Court, Southwark, Wapping, Bankside, Fulham, Battersea, Oval, Wandsworth, Southfields, Earlsfield, Hoxton, Euston | South East London Areas covered: Falconwood, Croydon, Addiscombe, SE2, Selhurst, East Wickham, Shirley, SE3, Addington, Shooters Hill, SE7, Plumstead, SE9, Woolwich, SE10, Avery Hill, SE12, Abbey Wood, SE13, Woolwich, SE18, Charlton, SE28, Kidbrooke, Lee, Blackheath, Lewisham, Eltham, Mottingham, Thamesmead, Grove Park, Bromley | Kent towns & villages covered: Welling, DA16, Bexleyheath, DA6, Bexley, DA5, Foots Cray, BR8, Erith, DA8, Northumberland Heath, DA18, Belvedere, BR6, North Cray, DA15, Sidcup, BR7, Chislehurst, DA9, Greenhithe, BR1, Bromley, St. Paul's Cray, St. Mary Cray, Orpington, Swanley, Dartford, Crayford, Wilmington, Blackfen, Falconwood, Belvedere | All South West London postcodes, areas and boroughs covered including: Brixton, Streatham Hill, Tulse Hill, Clapham, Balham, Barnes, Mortlake, East Sheen, Richmond upon Thames, Kingston upon Thames, Putney, Roehampton, Norbury, Thornton Heath, Mitcham, Tooting, Wandsworth, Southfields, Wimbledon, Colliers Wood, Merton, Raynes Park, Sutton, Wallington | All London Postcodes & London Boroughs including: Whitechapel, Hampstead, Mile End, Highgate, Bethnal, Bow, Stoke Newington, Barking, Forest Gate, Stratford, Dalston, Homerton, Leyton, Walthamstow, Wanstead, Snaresbrook, Plaistow, Poplar, Isle of Dogs, Limehouse, Canary Wharf, Canning Town, Silvertown.


Talk to one of our friendly and knowledgeable advisers on 0800 211 8424

 DS Serve | Copyright 2014

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DS Serve ensure that all engineers or contractors who represent any job or contract on which we are working possess (and have available for verification where possible) at least the minimum qualification levels required by law.  To this end, if you are having your boiler serviced, repaired or installed, the engineers we supply will be Gas Safe registered and experienced in the type of work they are carrying out.